Shipping policy

Shipping Policy

Last Updated: August 3, 2026

At Amethyst & Opal, we are committed to delivering your order safely, efficiently, and at no additional cost. Please review our shipping policy below to understand how we process and deliver your orders.

Shipping Policy Summary

Shipping Information Details
Shipping Destination United States
Shipping Cost FREE Standard Shipping on all orders
Order Cut-Off Time 5:00 PM (EST / GMT-05:00), Monday–Saturday
Processing Time 1–2 Business Days
Transit Time 3–5 Business Days
Estimated Delivery Time 4–7 Business Days

Order Cut-Off Time

Orders placed before 5:00 PM Eastern Standard Time (EST / GMT-05:00), Monday through Saturday, will begin processing on the same business day whenever possible.

Our Online service hours :
             Monday – Saturday : 09 AM–07 PM (GMT-05:00) (EST) (New York)
                               Sunday  : Closed

Orders placed:

  • After 5:00 PM EST
  • On Sunday
  • On U.S. public holidays

will begin processing on the next business day.

Order Processing Time

After your order has been placed and payment has been successfully authorized, orders are processed within 1–2 business days.

During busy shopping seasons, promotional events, or holidays, processing times may be slightly longer. If there is a significant delay, we will notify you using the email address provided with your order.

Shipping & Delivery Time

Once your order has been processed and shipped, standard delivery within the United States typically takes 3–5 business days.

Estimated Total Delivery Time

1–2 Business Days (Processing)*3–5 Business Days (Transit)=Estimated Delivery: 4–7 Business Days

Delivery estimates begin after your order has been shipped and are not guaranteed. Delivery times may vary due to weather conditions, holidays, carrier delays, natural disasters, or other unforeseen circumstances beyond our control.

Shipping Cost

We proudly offer FREE Standard Shipping on all orders shipped within the United States.

There are no minimum purchase requirements to qualify for free shipping.

No hidden shipping charges will be added during checkout.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Tracking information generally becomes active within 24–48 hours after the carrier receives your package.

Shipping Address

Please ensure your shipping address is complete and accurate before placing your order.

If you need to update your shipping address, contact us immediately. Address changes can only be made before your order has been shipped.

Address : 677 W Washington St, Monticello, GA 31064, United States. 
Email: info@amesthyst-opal.co

Amethyst & Opal is not responsible for delays or additional shipping costs resulting from incorrect or incomplete shipping information provided during checkout.

Delayed Deliveries

Although we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to:

  • Severe weather
  • High shipping volumes
  • Carrier service interruptions
  • Public holidays
  • Incorrect shipping information
  • Events beyond our control

If your package is delayed beyond the estimated delivery window, please contact us and we'll gladly assist you in tracking your shipment.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us as soon as possible.

To help us investigate, please include:

  • Your order number
  • Your full name
  • Photos of the damaged package or item (if applicable)
  • A brief description of the issue

We will work with the shipping carrier to resolve the issue and provide an appropriate solution whenever possible.

International Shipping

At this time, Amethyst & Opal ships only within the United States.

We currently do not offer international shipping.

Contact Information

Our Google Profile : Amethyst & Opal Custom Designs 
Store Name: Amethyst & Opal
Address : 677 W Washington St, Monticello, GA 31064, United States. 
Email: info@amesthyst-opal.co
Phone : +1 770-500-4450
Online service hours :
             Monday – Saturday : 09 AM–07 PM (GMT-05:00) (EST) (New York)
                               Sunday  : Closed
We aim to respond to all customer inquiries within 24 hours during regular business hours